• Changing the corporate
culture
• Managing specialists/
knowledge workers
Communication skills
for architects
• Corporate theatre
• Dealing with
demographic change/
an ageing population
Communication skills for architects
As an architect, you are closely involved in the aesthetic, creative, design and organisational requirements of your profession. But how much attention do you pay to communication aspects, including in dealings with clients and builders?
Meetings with clients are decisive. They provide a platform for connecting the client’s ideas and wishes with the architect’s vision. Ultimately, this is where the following aspects are decided:
• Contract award
• The shape of cooperation
• The time required for clarification and implementation
• Reconciling a client’s wishes with reality (budget, window of
opportunity for construction etc.).
The good news is that...
... awareness and precision in communication can be learnt and improved upon.
The “Communication skills for architects” training enables you to practise:
Successful clarification of the contract, including answers to these questions:
• What does the client want? What does he not want?
• What can he expect from me? What cannot be expected?
• How can I enable the client to visualise my intention beyond words?
• How do I ensure that the contract is binding?
• Dealing with obstacles and different directions in the
planning/implementation process
• Early warning radar: which signs should you take seriously in
your contact with clients?
• How do you find out about wishes/concerns which your clients
are not actually voicing?
• Dealing with difficult clients and situations